Key findings of 2 projects from the Skilled Managers Productive Workplaces research programme.
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This report considers key findings of 2 projects from the Skilled Managers Productive Workplaces research programme:
- a randomised controlled trial (RCT) in 24 organisations (funded by the Economic and Social Research Council, Grant Ref: ES/S012796/2)
- a 'before and after' evaluation in 38 small and micro organisations (funded by Acas)
Skilled Managers Productive Workplaces involved development and testing of an online skills intervention designed to boost managers' conflict confidence and competence. The programme explored the relationship between managerial capability and the management of workplace conflict.
This report was prepared for Acas by:
- Professor Peter Urwin, Professor Richard Saundry, Frankie Saundry, Dr Kalyan Kameshwara and Alex Bowyer at the University of Westminster
- Professor Paul Latreille at the University of Sheffield
The views in this research paper are the authors' own and do not necessarily reflect those of Acas or the Acas Council. Any errors or inaccuracies are the responsibility of the authors alone. This paper is not intended as guidance from Acas about how to manage disputes in the workplace.
