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Managing conflict at work – research report

Research exploring the role played by managers in handling disciplinary issues and employee grievances.

Talking to witnesses and taking witness statements in a disciplinary or grievance investigation.

What commission is and how it affects National Minimum Wage. What happens when employment ends or if commission is not paid.

When expenses should be paid and what to do if they are not.

How employers can resolve problems without non-disclosure agreements by following procedures, creating a good culture and training managers.

What the law says about training for apprentices, including the right to be paid for training.

Acas training courses on employment relations and the latest best practice for employers, HR professionals and employees.

What sexual harassment is. What you can do if you're affected by it at work. How employers should handle sexual harassment complaints.

Who gets a payslip and what it must show.

What you can do if you think you're being discriminated against, harassed or victimised at work.