Contact us | Acas

Acas helpline

The Acas helpline is for anyone who needs employment law or workplace advice, including employers, employees and workers.

Contact us for confidential, free advice. We can talk through:

You do not have to give any personal details.

Open Monday to Friday, 8am to 6pm.

The advice you receive is free but you may be charged for the call depending on your phone provider and whether you use a mobile or a landline.

The helpline will be open as usual from Thursday 2 January 2025.

To speak to us in another language, call the helpline on 0300 123 1100 and ask for an interpreter. We can provide one straight away.

If you cannot hear or speak on the phone, you can contact us using Relay UK text relay: 18001 0300 123 1100.

You can use Relay UK with the Relay UK app or a textphone. You type what you want to say and get text replies from the helpline adviser.

To request a video call with a British Sign Language interpreter, email accessibleservices@acas.org.uk

We need at least 24 hours' notice to arrange a call.

If you have an accessibility need that means you cannot call us or use text relay, email accessibleservices@acas.org.uk

If you're going through conciliation and have questions about your case, contact your conciliator.

You can find their contact details in your 'Introducing Your Conciliator' email.

We can provide our services in Welsh on request.

Share your experience of an Acas service.

Let us know if you find a problem on an Acas website.

If you're unhappy with an Acas service, you can make a complaint.

Find Acas offices around the UK.

Journalists and members of the media can contact our press office.

You can request information about Acas if it cannot be found on our website.