Workplace procedures – Acas training

Learn how to follow the law and good practice when managing procedures for absence, performance, discipline and grievance.

Our experts deliver workplace procedure courses that can help your organisation follow the right processes and resolve problems.

Acas is an independent public body with over 45 years' experience in giving impartial advice on employment rights and best practice.

What you'll learn

Across our workplace procedures courses you'll learn how to:

  • address discipline, absence and performance issues objectively and thoughtfully
  • save time and money by improving productivity and retention
  • identify performance and behaviour problems early
  • improve your communication skills and handle difficult conversations with confidence
"The course was presented in a relaxed but efficient way. The case studies used were excellent examples and the trainer was more than willing to give help and advice on our own particular experiences."
– Production manager

Our training levels

We have training at different levels, to suit your training needs and experience in a topic.

We offer training on workplace procedures at the following levels:

  • foundation
  • developing

Foundation

Attendees will gain an introductory insight into a topic. These courses are suitable for beginners and people who are looking to refresh their knowledge.

Developing

Attendees will build skills and gain a working knowledge of everyday employment principles and procedures. This training is aimed at people with basic knowledge or experience in the topic.

Training courses

Our training courses on workplace procedures can be delivered online and in person. They include:

  • how to conduct a fair hearing
  • managing a disciplinary procedure 
  • managing discipline and grievance
  • conducting investigations
  • handling an employee grievance
  • absence management
  • performance management

We also run a mock event to lead you through a disciplinary hearing.

All of these training courses are developing level.

Visit our training website to sign up for courses

"The training was superb and gave a very comprehensive overview of good practice and legal compliance with regard to discipline and grievance."
– Business manager

Webinars

Our free webinars on workplace procedures include:

  • managing a fair disciplinary procedure
  • disciplinary procedures – dealing with the unexpected
  • disciplinary, grievance and dismissal: frequently asked questions
  • managing grievances effectively
  • sickness absence – supporting your staff

All our webinars are foundation level.

Find and book Acas webinars

E-learning

Our e-learning on workplace procedures is foundation level.

Sign up for discipline and grievance e-learning

Who the courses are for

Our courses on workplace procedures are for people from all sectors of work, including:

  • managers, supervisors and team leaders
  • HR professionals
  • business owners
  • trade union representatives
  • employee representatives
  • individuals who want to further their professional development
"It was good to have confirmation that what I am doing to manage absence in my organisation is the right thing."
– Managing absence course attendee