If you believe you are not getting equal pay, you can use a question and answer process.
Equal pay law applies to contractual terms and conditions, as well as pay.
To start a question and answer process you should send your employer a statement. In the statement, you should:
- explain what happened
- explain why you think you were discriminated against by not getting equal pay or equal terms and conditions
- ask your employer any questions
Sending your employer a statement can help them investigate what happened before answering your questions.
Using this process could help you to resolve the issue without having to make a claim to an employment tribunal.
Identify who has better terms and conditions
Identify who is receiving better terms and conditions than you are. These people are called 'comparators'. They must be:
- the other sex to you
- doing equal work for the same employer or an 'associated' employer
Employers are 'associated' if any of the following apply:
- one of them has control over the other
- both are controlled by another organisation – for example a parent company
- a single organisation is able to set the terms and conditions for both
You could ask others at work about their pay and benefits if it's about equal pay and you think it would help you decide if you've been paid unfairly. For example, you could ask someone of the other sex to you who does the same or similar work how much they earn. They're allowed to tell you, but it's up to them to decide if they want to.
If you cannot identify a comparator
If you do not have a comparator, you might be able to make a claim for sex discrimination. You'll need to show you would have received better pay if you were of the other sex.
Explain how they're doing equal work to you
Explain why any comparators are doing equal work to your job. For example, because the job is the same as yours, has been graded as equivalent in a recent job evaluation or both jobs require similar skills.
Ask questions about contractual pay and benefits, not additional payments such as a discretionary bonus pay.
For example, you could ask for general information about the pay and terms of conditions of people who:
- are the other sex to you
- do the same or similar work to you
If there are differences, you could ask why.
Your employer can only give you general information about other people's pay and terms and conditions. They cannot share any personal details about other employees because of data protection law (UK GDPR).
Ask any other relevant questions about pay
You can ask additional questions. For example, you could ask questions about:
- how your employer decides pay rates
- what's in a comparator's job description that could explain any difference in pay
- statistics on the percentages of men and women in the workforce
- policies, for example on recruitment or equality and diversity
Sending your employer the information and questions
Send the statement to your employer in an email or letter. You can also ask a trade union representative, if you have one, to send it on your behalf. Depending on your situation you could send it to, for example, your line manager, supervisor, or someone in Human Resources.
If your organisation has a policy on discrimination, you should check the policy to see if it says who you need to send your statement to.
Keep a copy of the information you've sent in a safe place.
Tell your employer where to send their answers, for example your home address, your email address or to your trade union representative.
Make it clear that you need a reply from your employer. Set a date for them to reply by. There are strict time limits for making a claim to an employment tribunal so you should consider this when setting a date.
You could also have a conversation with your employer to talk through what happened. If you do, make notes and keep a copy of them.
Deciding your next steps
Your employer should take your request seriously and reply as soon as possible. However, there's no law that says they have to answer your questions.
If you feel the problem has not been resolved, you can:
If you decide to make a claim to an employment tribunal, your employer might need to provide their response as evidence to the tribunal.
The employment tribunal will look at if, and how, your employer answered questions. This could help the tribunal make a decision on your case.
Contact the Acas helpline
If you have any questions about equal pay, you can contact the Acas helpline.