Acas helpline
The Acas helpline is for anyone who needs employment law or workplace advice, including employers, employees and workers.
Contact us for confidential, free advice. We can talk through:
- any work-related problem or question you have
- what the law says and how it relates to you
- good practice at work
- your options, including any risks and benefits
You do not have to give any personal details.
Open Monday to Friday, 8am to 6pm.
The advice you receive is free but you may be charged for the call depending on your phone provider and whether you use a mobile or a landline.
Find out more about call charges on GOV.UK
Language interpreter
To speak to us in another language, call the helpline on 0300 123 1100 and ask for an interpreter. We can provide one straight away.
Text relay
If you cannot hear or speak on the phone, you can contact us using Relay UK text relay: 18001 0300 123 1100.
You can use Relay UK with the Relay UK app or a textphone. You type what you want to say and get text replies from the helpline adviser.
British Sign Language (BSL)
To request a video call with a British Sign Language interpreter, email accessibleservices@acas.org.uk
We need at least 24 hours' notice to arrange a call.
Accessibility
If you have an accessibility need that means you cannot call us or use text relay, email accessibleservices@acas.org.uk
Conciliation
If you're going through conciliation and have questions about your case, contact your conciliator.
You can find their contact details in your 'Introducing Your Conciliator' email.
Training and customer support
Contact the Acas Training and Customer Services team for questions about:
- training
- mediation support
- collective conciliation
- collective arbitration
Welsh language (Cymraeg)
We can provide our services in Welsh on request.
Yma cewch wybod sut mae cael gafael ar ein gwasanaethau yn Gymraeg.